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Service & Service Levels Inventory Annual Update
Presented by: Darija Slokar, Manager, Corporate Planning, Risk and Insurance
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RECOMMENDATION(S)
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1. That the updated Services and Service Levels Inventory provided as an attachment to the April 6, 2021 Agenda Report entitled “Services and Service Levels Inventory Annual Update” be approved.
2. That the approved updated version of the Services and Service Levels Inventory replace the version currently attached to Council Policy C-FS-05 Budget and Taxation Guiding Principles.
3. That the CAO be directed to bring to Council any recommended changes to services and service levels prior to the development of the proposed budget for 2022 or as part of the proposed budget.
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PURPOSE OF REPORT
Present the updated Services and Service Levels Inventory for Council approval.
ALIGNMENT TO PRIORITIES IN COUNCIL’S STRATEGIC PLAN
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ALIGNMENT TO LEVELS OF SERVICE DELIVERY
The Services and Service Levels Inventory outlines the day-to-day services provided to the community and the stakeholders, together with the associated service levels. The Inventory is used as a reference for the “Alignment to Levels of Service Delivery” and is used as a basis for development of the proposed budget as referenced in the Council Policy C-FS-05 Budget and Taxation Guiding Principles. The Inventory ensures the most up to date reflection of services and associated service levels delivered to the community.
ALIGNMENT TO COUNCIL DIRECTION OR MANDATORY STATUTORY PROVISION
Council Policy C-FS-05 Budget and Taxation Guiding Principles states:
“10. Base Budget
The Services and Service Levels Inventory as attached to this policy shall serve as the basis for the development of the proposed budget. Council shall review the Services and Service Levels Inventory annually and make any amendments to services and service levels prior to the development of the proposed budget for the year in which the amendments ar...
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