TAMRMS#: B06
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Services & Service Levels Inventory
Presented by: Darija Slokar, Senior Advisor & Project Manager, Strategic Services & Information Technology Department
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RECOMMENDATION(S)
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1. That Schedule 1 “Services and Service Levels Inventory” provided as an attachment to the April 23, 2019 Agenda Report entitled “Services and Service Levels Inventory” be approved.
2. That Council Policy C-FS-05 Budget and Taxation Guiding Principles be amended by deleting in its entirety Schedule 1 “Service and Service Levels Inventory” and replacing it with Schedule 1 “Services and Service Levels Inventory” provided as an attachment to the April 23, 2019 Agenda Report entitled “Services and Service Levels Inventory”.
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PURPOSE OF REPORT
Present the updated Services and Service Levels Inventory for Council approval.
ALIGNMENT TO PRIORITIES IN COUNCIL’S STRATEGIC PLAN
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ALIGNMENT TO LEVELS OF SERVICE DELIVERY
The Services and Service Levels Inventory outlines the day-to-day services provided to community and the stakeholders, together with the associated service levels. The Inventory is used as a reference for the “Alignment to Levels of Service Delivery”. The Inventory ensures the most up to date reflection of services and associated service levels delivered to community.
ALIGNMENT TO COUNCIL DIRECTION OR MANDATORY STATUTORY PROVISION
Council Policy C-FS-05 Budget and Taxation Guiding Principles states:
“10. Base Budget
The Services and Service Levels Inventory as attached to this policy shall serve as the basis for the development of the proposed budget. Council shall review the Services and Service Levels Inventory annually and make any amendments to services and service levels prior to the development of the proposed budget for the year in which the amendments are to be implemented.”
Council Policy C-CAO-15 Program and Service Review states:
“Responsibilities - City Council Shall:
a. Annually review the Services and...
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