Legislation Details

File #: AR-26-197    Version: 1 Name:
Type: Agenda Reports Status: Agenda Ready
File created: 4/9/2026 In control: City Council
On agenda: 5/5/2026 Final action:
Title: Service Level Inventory Annual Update Presented by: Nicole Duley, Manager, Strategic Services, and Danielle Littlefair, Strategic Business Advisor
Attachments: 1. 2026 Service Level Inventory Summary of Changes, 2. Service Level Inventory 2026, 3. C-CAO-15 - Program and Service Review Policy (redlined), 4. C-FS-05 - Budget and Taxation Guiding Principles (redlined), 5. 2026-Multi-year Workplan_Program and Service Reviews
TAMRMS#: B06
10.3


REQUEST FOR DECISION


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Service Level Inventory Annual Update
Presented by: Nicole Duley, Manager, Strategic Services, and Danielle Littlefair, Strategic Business Advisor

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RECOMMENDED MOTION(S)
recommendation

1. That the Service Level Inventory provided as an attachment to the May 5, 2026 Agenda Report entitled "Service Level Inventory Annual Update" be approved and replace the Appendix to Council Policy C-FS-05 Budget and Taxation Guiding Principles.

2. That the amended versions of Council Policy C-FS-05 Budget and Taxation Guiding Principles and Council Policy C-CAO-15 Program and Service Review, both attached to the May 5, 2026 agenda report entitled "Service Level Inventory Annual Update", be approved.

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Summary

This report provides an update to the City's Service Level Inventory (SLI), presents minor language updates in Council Policy C-FS-05 and C-CA0-15, and presents Council with a three-year program and service review plan as information.

The Service Level Inventory (SLI) includes all external City services and is maintained to ensure transparency and foster a shared understanding of City services and the levels of service provided. This report brings forward the annual update required to implement changes from carried Council motion from the previous year. Minor language changes have also been provided in Council Policy C-FS-05 Budget and Taxation Guiding Principles and Council Policy C-CAO-15 Program and Service Review, to simplify the name of the SLI in policy.

Additionally, the three-year service review plan is attached to illustrate the services scheduled for review, which may inform future updates to the SLI.

ALIGNMENT TO COUNCIL DIRECTION OR MANDATORY STATUTORY PROVISION

Council Policy C-CG-06 City of St. Albert Strategic Framework

Responsibilities
Council plays a key role in setting the long-term direction for community by
* approving the Services and Service Levels Inventory (C-FS-05) a...

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