TAMRMS#: B05
title
BUDGET INFORMATION REQUEST (BIR) - Communications Department Staffing
Requested by: Councillor Korotash
Date of Request: November 5, 2025
Date Response Due: November 12, 2025
Confidential: No
label
QUESTION
recommendation
During Council orientation, I believe we heard that the City's communication department has 19 or 20 FTEs. There is an operating business case for another FTE for a communications advisor. Could you please provide an org chart of the positions in the communication department with number of FTEs and brief job functions? Secondly, do we contract out much in the way of communications or is it all internal (graphic design, website development, UX design etc)?
body
RESPONSE
Communications and Public Affairs brings together key functions, including communications, marketing, graphic design and public engagement, that at one time were spread among individual departments and centralizes them in a single unit. The department has 19 full-time equivalent staff, is led by a Director and consists of two branches: Public Affairs and Corporate Communications and Design. The first branch has one Public Affairs Advisor who reports to the Director and is responsible for overseeing and supporting public engagement across the City. The second branch, which has 17 staff and is overseen by a manager, is responsible for strategic communications planning, development and delivery; strategic marketing planning, development and delivery; strategic graphic design, planning and delivery; social media; the content and navigation of the City website; the primary contact form on the City website; the switchboard for the main phone line coming into the City; the weekly Citylights feature in the St. Albert Gazette; the weekly City Highlights resident newsletter; the City's brand and Visual Identify Guide; Flag Display; crisis communications; issues management; media relations; and a wide variety of tactical communications.
The Corporate Co...
Click here for full text