File #: AR-25-171    Version: 1 Name:
Type: Agenda Reports Status: Agenda Ready
File created: 3/21/2025 In control: City Council
On agenda: 4/15/2025 Final action:
Title: 2024 Servus Place Financial Reports Presented by: Stanley Chan, Manager, Financial Operations & Reporting, Finance and Strategic Services
Attachments: 1. Servus Credit Union Place - Unaudited 2024 Financials

TAMRMS#:  B06

8.2

 

 

Information Item Only

 

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2024 Servus Place Financial Reports

Presented by: Stanley Chan, Manager, Financial Operations & Reporting, Finance and Strategic Services

 

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SUMMARY

The purpose of this report is to present the 2024 Servus Place Financial Report.

 

ALIGNMENT TO COUNCIL DIRECTION OR MANDATORY STATUTORY PROVISION

On September 19, 2022, Council passed the following motion:

CM-22-021

That Administration by November 1, 2022, Administration will prepare a Servus Place Financial report covering the period of January to December 2021 as well as a report covering the period of January to September 2022 and provide that information to Council; and That moving forward, Administration would include the requested Servus Place financial reporting as part of the corporate year end reporting, typically completed in Q2 of each year. The reporting will include the financials from the prior calendar year.

 

BACKGROUND AND DISCUSSION

 

REVENUE

In 2024, Servus Place welcomed 1.7 million individuals through its doors, generating $7.2 million in revenue against a budget of $7.0 million, a $266,000 increase from budget.

 

From an overall admissions perspective, users continue to seek out flexible access options, such as day admissions which ended the year better than budget by $80,000. This revenue resulted from a total of 573,000 paid admissions (members or day admissions). Programming experienced significant participation with over 157,000 program participants and better than budgeted revenue of $150,000 in recreation and fitness programs. Rental utilization of the facility was slightly ahead of anticipated use with over 26,000 rental hours and $98,000 in additional rental revenue.

 

EXPENSES
In 2024, the expenses for Servus Place were $8.9 million, in line with a budget of $8.9 million. Additional expenses in casual wages for programming staff were offset by savings in contracted and general services, bringing the business unit to within 0.8% of its projected spending.

 

OVERALL

Overall, this results in a $1.7 million deficit impact against a $1.9 million budgeted deficit resulting in a $190,000 surplus. Additional key performance indicators have been included in the Recreation & Parks Annual Report.

 

For 2025, Servus Place is currently projecting a $1.7 million deficit, including the integration of the impact from PM 24-20 to reduce the Servus Place deficit.

 

STAKEHOLDER COMMUNICATIONS OR ENGAGEMENT

Feedback provided from the Recreation & Parks department and the Financial & Strategic Services department.

 

ALIGNMENT TO PRIORITIES IN COUNCIL’S STRATEGIC PLAN

 

None at this time

 

ALIGNMENT TO LEVELS OF SERVICE DELIVERY

 

N/A

 

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Report Date: April 15, 2025

Author(s): Stanley Chan, Manager, Financial Operations and Reporting, and Susannah Wood, Supervisor, Analytics & Business Operations

Department:  Finance and Strategic Services and Recreation and Parks

Department Director:  Anne Victoor and Daniele Podlubny

Managing Director:  Diane McMordie

Chief Administrative Officer: William Fletcher